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Terms and Conditions

Know someone who could benefit from using Moscom? 


We really value your recommendations.  
Pay it forward
and we'll pay it back, to both of you.

Submit your referral via the form

Send a quick email to introduce us

When they become a client, we will notify you.

Your referral will also receive discount applied to any of our services.




We greatly value personal recommendations. To recognise and reward successful recommendations and referrals, Moscom has a Referral Bonus Program for successful referral recommendations, which become a Moscom client.

Please read these Terms and Conditions before you participate in the Moscom Referral Bonus Programme, as these will apply. If you do not agree with these Terms and Conditions, you must not participate in the Moscom Referral Bonus Programme. 

The following terms and conditions apply and are accepted by anyone participating in the program or referring potential customers to Moscom:

1. These terms and conditions apply to any participant in the Moscom Referral Programme, whether as a referrer or a referee (referred to as a “Potential New Customer”, “New Customer”).
2. All referrals must be made through the Moscom website at
. A Referrer is eligible to receive a referral bonus (“Reward”) for each Successful Referral the Referrer makes. The Reward is either a cash payment or a donation of the equivalent amount to the registered charity of the Referrer's choice. The Reward is exclusive of GST.

The New Customer will receive a referral bonus discount ("Referral Discount"). The Referral Discount is a one-time discount + GST applied to their second invoice. 


A referral will be a “Successful Referral” where: 

  1. A new customer signs a contract with Moscom. A new customer is a customer that: 

        1. is not currently a customer of Moscom;

        2. is not in the same group of companies as an existing customer of Moscom;

        3. is not a previous customer of Moscom;

        4. has not been referred previously; or 

        5. has not been in discussions, in lead or negotiations, with Moscom regarding the receipt of our services (“New Customer”); and

  2. Within three (3) months of the New Customer’s contract is signed, the New Customer has paid the relevant due fees detailed in the duly signed contract.

7. Moscom will determine at its sole discretion and has final say as to whether a Successful Referral has been made.
8. To claim the reward, the Referrer must submit an invoice to Moscom and can provide an invoice template if required.

9. The Reward will be paid out or applied to the existing customers’ account (please see clause 9 for further details) as soon as practicable after the invoice has been correctly submitted. In terms of the reward being paid out, we will endeavour to make payment around two weeks after the invoice submitted. Please note, due to administrative requirements the payment may be made after two weeks. However, we will endeavour to pay the Reward as soon as practicable.
11. We reserve the right to substitute a voucher or item of equal value to the Reward.
12. Where any Referrer receives a Reward from us, the Reward may not be transferred, auctioned or used for commercial gain.
13. Referrals cannot be accepted retrospectively.
14. Referrals expire after 120 days.
15. There are no limits to the number of referrals that a Referrer can make. However, the Referrer must ensure that they abide by clause 16 and clause 18 of these Terms and Conditions when making referrals.
16. The Referrer must obtain prior consent from the Potential New Customer before referring to Moscom.
17. Participation in the Program may require the Potential New Customer, New Customer and/or a Referrer to submit personal information about themselves. The personal information will be collected, processed and used in accordance with Moscom's Privacy Policy which can be found on our website, in addition, personal information may be used by Moscom on its behalf, to contact referred customers with regards to participation in the Program and to receive communications from Moscom or third party administrators of the Program.
18. Referrers agree that they will not violate any of these Terms and Conditions or otherwise engage in activity that could be considered harassment toward other clients, potential new clients or Moscom employees. Referrers agree not to use the Program to:

  1. Violate the intellectual property rights of Moscom

  2. Spam or otherwise create bulk distributions regarding the Moscom Referral Program that is inappropriate

  3. Collect or attempt to collect personal data about users or Potential New Customers

  4. Engage in any actions that are designed to disrupt or undermine the Program

  5. Transmit files that contain bots, viruses, works, Trojan horses, or any other file that could contaminate or otherwise destroy Moscom intellectual property or stop the function of the Moscom services

  6. Engage in illegal or unsportsmanlike activities

  7. Engage in behaviour designed to annoy or harass others

  8. Engage in actions that disparage or malign or call into question the reputation of Moscom, in Moscom's sole discretion

19. Moscom reserves the right to amend, modify, cancel or withdraw the Program at any time and without notice.
Moscom is not responsible for any Reward that is lost or delayed in transmission. 
21. To the fullest extent permissible by law, Moscom will not be liable for any loss or damage whatsoever which is suffered or sustained as a result of participation in the Moscom Referral Programme or use of the Reward. Moscom does not recommend or guarantee the performance of any contractual or other obligations of any third parties mentioned in these Terms and Conditions.
22. As a condition of entering the Program, and unless prohibited by law, Referrers, Potential New Clients, and New Clients agree that under no circumstances will they be entitled to any awards for any losses or damages, and Referrers, Potential New Clients and New Clients hereby waive all rights to claim punitive, incidental, consequential and any other damages, and waives any and all rights to have damages multiplied or otherwise increased. A waiver of rights may not apply to you in your jurisdiction of residence. Additional rights may be available to you.
23. Moscom reserves the right to cancel or suspend this Program should it determine, in its sole discretion, that the administration, security or fairness of this Program has been compromised in any way.
24. We reserve the right to amend, withdraw or restrict the Moscom Referral Programme and these Terms and Conditions at any time without notice.
25. Participants are liable for any tax consequences of the receipt of any Reward, and we accept no liability to participants or their employers in relation thereto.
26. These Terms and Conditions are intended to be legally binding and will be governed by and construed in accordance with the laws of the Referrer’s jurisdiction.  Where disputes between the parties have not been resolved through good faith negotiation or mediation, the parties agree to the governing law and jurisdiction based on the location on the location of the Referrer: If you live in (or, if you are a business, your principal place of business is in) Australia, the laws of Australia govern all claims. The Parties irrevocably consent to the exclusive jurisdiction and venue of the courts in Adelaide, South Australia, for all disputes arising out of or relating to these Terms and Conditions.

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